A guarantee on a piece of gear doesn’t mean it won’t fail. It means that if it does fail, the maker will stand behind it and repair or replace it. This is a good policy, but it doesn’t help you when you’re on a remote trip.
This past spring I guided a 105 mile trip on the St. John River in remote, northwest Maine. We covered the distance in a week. On the third morning my pack ripped. It’s a Duluth Pack heavy duty #4. The canvas under the middle buckle tore as I was closing it.
I use a waterproof liner (heavy-duty trash bag) in my packs, so my gear stayed dry, but it was an annoyance because I couldn’t cinch the bag tight and it took up more space in my boat than I had planned. Not a big annoyance, but big annoyances often result from a combination of small ones.
I’m not writing to malign Duluth Pack and their gear – It’s a canvas pack and can be repaired with a patch. I’m writing to ask you to keep in mind that gear fails, and if you’re totally dependant on it, when it fails life gets much more difficult.
Don’t let a guarantee on a piece of gear give you the idea that it will never fail. Before you depart on a either a short trip or an extended expedition, ask yourself what you’ll do if each piece of gear fails. It’s better to have a plan in advance for these possibilities than to make it up after it fails.
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Great advice for expeditions or life.
Hi there! Sorry about what happened to your pack, bummer! We would be happy to send you a return tag to ship to us to repair your pack and ship it back as good as new!
Just email me your address. Thanks and Happy Trails!
Molly – Duluth Pack